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Hotel tech startup Tink Labs shares secret to Handy's success

2018/2/20 11:48:56
Hong Kong-based travel tech startup Tink Labs leases its mobile device Handy to hotels. The device is with native Wi-Fi access, its bespoke OS, HotelPortal platform and LUXOS-curated content, it also works as a personal concierge, in-room remote control, travel guide, live language translator and booking platform.

Handy was borne out of frustration over paying roaming fees while on holiday, according to TravelDailyMedia (TDM), which had an interview with Tink Labs founder and CEO Terence Kwok (TK).

TDM: When you began handy, did you really mean to address the problem of roaming fees? Why?

TK: The idea of handy came about through a real struggle I had in 2012. I was travelling on a family vacation, and throughout the trip, I had to leech off spotty Wi-Fi signals across Europe. Out of desperation, I enabled the roaming option on my smartphone. As I was counting every minute I spent on it, I wondered: “Why can’t I be connected like a local?”

Chengdu Renhe Spring Hotel traffic info

Business zone:Sands / Southwestern University
Address:Sichuan · Chengdu · qingyangqu - No. 19 West 2nd Section, Erhuan Road, Qingyang District, Chengdu, China